The Christmas fiasco created by UPS won’t be repeated if their new CEO is to be believed. CEO David Abney is expected to have some fresh ideas on how to handle the peak holiday season after leading the team that reviewed the company’s chaotic struggles during last season’s snow-ravaged holiday period.
Late deliveries lopped off $50M from revenue and raised costs — giving investors the Christmas jitters and customers a severe case of “Bah Humbug”. The inability of UPS to deliver as their system was overwhelmed with last minute Christmas shopping shipments has thrown cold water not only on giant e-tailers just as Amazon but also on the reliability of all Internet shopping.
Abney is expected to implement a system that anticipates demand from larger customers such as Amazon and Walmart.
Operational knowhow has long been a focus at the world’s biggest package-shipping company, which is known for attention to details as minute as having drivers avoid left-hand turns to cut time in traffic.
Abney led the team that studied how to rebound from the late 2013 holiday shipments, an effort that spawned a $100 million, multiyear push at Atlanta-based UPS to expand some parcel facilities and accelerate use of new technology to make delivery routes more efficient.
While society openly debates the value of religion a new poll by Pew Research indicates that church still resides top of mind during the key holiday periods of Christmas and Easter.
More Americans search for “church” around Easter than at any other time, with the Christmas season usually ranking second, according to Google Trends data between 2004 and 2013. Google’s Trends tool measures the popularity of a search term relative to all searches in the United States. Data are reported on a scale from 0 to 100.
This is interesting in light of other studies that suggest that Christmas in particular is becoming more and more secular and is no longer viewed by many as a religious holiday. The December 2013 poll caused an uproar in social media by some who view the results of that survey as skewed.
“We found that December poll by Public Religion Research Institute a bit jarring, too.” said Jeff Westover, of My Merry Christmas.com, who has commissioned similar polls tracking attitudes about Christmas in particular. “While we’ve seen a decline in sacred-based observance of Christmas we’re far from seeing the majority view Christmas in a purely secular way. In fact, even their own poll showed that more than 70 percent of Americans would have religious elements as part of their Christmas celebration. But the results were so skewed and highlighted by the report writers and by the media especially that all anyone heard was how secular Christmas is becoming. And that’s just not true.”
The importance of online metrics in determining what people really think is quickly becoming a factor in judging poll results. Online behavior is user driven in terms of search. When someone clicks on a link or responds to a worded poll question a number of variables can influence results. Search is considered much more indicative of true thinking because users determine what is typed into a search engine.
“Religion, politics and commerce drives most polls relative to Christmas,” Westover noted. “We’ve learned this in conducting our own surveys over the years. So many different agendas claim Christmas that who people perceive are asking the questions goes more into the results than how they answer. And that’s because Christmas has almost during our entire history as a nation been both a sacred and a secular observance. Christmas was never recognized formally by the U.S. government as a religious holiday. It came about because of a secular concern, whether or not federal workers got the day off. Read that proclamation making Christmas a holiday. It is in stark contrast to the declarations of the same decade making Thanksgiving a holiday. Easter is purely religious, despite all the bunnies and grass and eggs and baskets out there. There are few Easter commercials, no War on Easter, absolutely zero political influence, pull or drag on Easter. Christmas is claimed by all those agendas and as such it muddles responses. These results based on Internet searches are very telling and I suspect more honest of what really drives folks around Christmas and Easter.”
The battle for lights and frights is on! ABC has announced one series renewal and one new special from FremantleMedia North America. “The Great Christmas Light Fight” will be returning for a second installment this holiday season, but before stringing up the mistletoe, a one-part special, “The Great Halloween Fright Fight,” will debut this fall featuring families competing for the greatest of the ghoulish haunted Halloween displays!
Commented Thom Beers, CEO, FremantleMedia North America, “’The Great Christmas Light Fight’ really brought the holiday spirit to light in homes across the country. Our team had a terrific time producing this show and seeing so many magnificent displays that were of theme-park gravitas. We are excited to be coming back for more and to also be frightening the format for Halloween.”
“The Great Christmas Light Fight” first debuted on ABC in December 2013 and featured 20 families competing to have the greatest Christmas display. The families were chosen through an extensive nationwide search, based on their previous elaborate Christmas light displays, incredible choreography and over-the-top designs. On its debut, “The Great Christmas Light Fight” delivered ABC’s highest total viewers in the time period in five years and improved 17% over the prior year in total viewers and Adults 18-49 during its three-week run.
“The Great Christmas Light Fight” will be returning with six episodes, while “The Great Halloween Fright Fight” will premiere as a one-episode special. Both shows come from FremantleMedia North America (“American Idol,” “America’s Got Talent,” “The Price is Right”). Executive Producers for both series are Brady Connell, Max Swedlow, Thom Beers and Jennifer Mullin. FremantleMedia is distributing the shows and format internationally.
No, it’s not an April fool — it is a poll and Christmas fans everywhere are in mourning: it appears the Easter Bunny is more loveable than Santa Claus.
In a new poll by market research firm ePollResearch.com the Easter Bunny marks the first time any holiday character has come close to overtaking the legendary man in red. 89 percent of respondents indicated they found the Easter Bunny appealing, compared with 87 percent for Santa Claus, 84 percent for the St. Patrick’s Day Leprechaun and a distant 71 percent for the Valentine’s Day Cupid.
This survey appears to back up another done before last holiday season by My Merry Christmas.com that declared that the popularity of Santa Claus was waning. That survey showed that only 48 percent maintain a positive impression of Santa Claus. 43 percent said Santa receives too much media exposure and a whopping 56 percent Santa improperly influences children at Christmastime.
Santa fans fear the popularity of Mr. Claus will continue to slide as Hollywood takes shots at the mythical history of Santa as a Norse superhero known for killing bad guys in a new movie slated for release soon.
For some events associated with Christmas you have to act early — and fast. In Chicago at the Rosemont Theater two much anticipated concerts — Johnny Mathis on December 6th, and Mannheim Steamroller on December 20th — will see tickets go on sale this week.
Grammy Award-winner Johnny Mathis sings his hits and holiday favorites at 8 p.m. Saturday, Dec. 6. Tickets are $65-$95. Mannheim Steamroller Christmas by Chip Davis returns to town with a show at 8 p.m. Saturday, Dec. 20. Tickets are $39-$95.
Tickets for both these shows go on sale 10 a.m. Friday, March 28. Call (800) 745-3000 or visit rosemonttheatre.com.
Author Duncan Scott’s debut children’s book “Connie’s Christmas Dream” (published by AuthorHouse) tells the story of a fir tree with big plans.
Connie, the story’s main character, is a fir tree whose dream of being decorated as New York’s Rockefeller Center Christmas tree seems out of reach.
When Connie first dreams of becoming the iconic Rockefeller Center Christmas tree, her fir tree friends in the forest don’t believe she can do it.
But one day, a tree cutter comes to pick the perfect tree for the holiday celebration, and Connie is ready to assume her new role.
The author says he was inspired to write the book during a visit to New York’s Rockefeller Center Christmas celebration, where he saw its holiday tree.
Scott says the book’s message is simple and will inspire its young readers to pursue great things: “Live your dreams, believe in them and they may come true.”
“Connie’s Christmas Dream”
By Duncan Scott
Softcover | 8.5 x 8.5 in | 18 pages | ISBN 9781491885154
E-Book | 28 pages | ISBN 9781491885161
Available at Amazon and Barnes & Noble
About the Author
Duncan Scott was born in the U.K. but now lives in Bermuda, where it never snows. Every year, he travels to New York to witness the holiday lighting of the Rockefeller Center Christmas tree.